Enhance Customer Experience with Outsourced Phone Answering Services

-Professional Outsourced Phone Answering Services Starting at just $4.5/hr

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50
%
Time Reduction
80
%
Cost Saving
3
mins
Average Answer Time
100
%
Guaranteed Quality Service
Outsourced Phone Answering Services

Our Customer-Centric
Philosophy

Integrity

Integrity

Your business gets represented to customers honestly and with care in every interaction through professional and transparent answering of calls.

Flexibility

Flexibility

It is adjusted to your business needs with customized phone answering solutions that cater to your business hours and customer requirements.

Accountability

Accountability

Handling all incoming calls with accountability, ensuring no customer inquiries go unanswered or unresolved.

Proficiency

Proficiency

It is the use of vast experience of answering the phone with prompt friendly answers as accurate as possible for boosting customer satisfaction and trust.

Success Stories

Hear What Others Say About Tasks Expert's Outsourced Phone Answering Services

Know how our outsourced phone answering services have helped various businesses succeed by increasing productivity and also cutting expenses.

HOW WE DO

Our Services

Best outsourced answering services for smooth customer service

24_7 Call Answering

24/7 Call
Answering

Our company, outsourcing phone answering, will ensure that 24/7 call answer is available to your customers, therefore never letting them down whenever they require your service.
Message Taking and Call Forwarding

Message-Taking and
Call-Forwarding

We take messages and forward the calls based on your command. We ensure that all important information about your business is passed promptly.
Appointment Scheduling

Scheduling
Appointment

We manage your calendar by scheduling appointments in your system. This helps your booking process run smoothly.
Bilingual Phone Answering

Bilingual Phone
Answering Services

To connect more effectively with non-English speaking customers, maximizing your reach.
Customized Call Scripting

Call Customized
Scripting

We cater to customized scripts for your brand, thus ensuring that every call follows the set standards.
Lead Qualification and Intake

Qualifying of Lead
and Intake

Our team qualifies leads on the calls, ascertaining the required information and passing it to your sales team.
Customer Inquiry Handling

Customer
Inquiry

Handling our outsourced phone answering services involves handling common customer inquiries by way of an information provision and resolving issues.
Order Processing and Support

Order Processing
and Support

We process orders over the telephone to ensure a smooth, hassle-free buying process for your customers.
Emergency Call Handling

Call
Management

Our call answering unit is well-informed of emergency calls and escalates when necessary. This ensures that critical issues are responded to within time.
Follow-Up Calls

Follow-Up
Calls

We make follow-up calls when need be, to have your customers engaged and satisfied.
Detailed Call Reporting

Detailed Call
Reports

Detailed reports on the volume of calls received, Type of call received, and outcome from those calls.
Audit Support and Compliance Checks

Continuous Quality
Check & Auditing

We continuously monitor call quality and pass on feedback so that every call meets the level of quality you expect.
AS SEEN ON
How it Works?

Just 4 Steps to Hire Outsourced Phone Answering Services

Hiring outsourced phone answering services becomes easy and seamless with our support.

Sign-up Form

Schedule a Meeting

Connect with our Customer Success Manager to discuss your needs and define the tasks you want assistance with.

Choose VA

Choose Your Virtual Assistant

Select the VA that best fits your requirements from our pool of experienced professionals.

Work with VA

Get Started Quickly

Begin working with your Virtual Assistant within 24 hours to 1 week, depending on your preferences and onboarding process.

client_portal

Access My Tasks Expert App

Gain full access to our secure Client Portal for seamless task management and communication.

Ready to Take the Next Step?

Schedule a meeting with our experts to discuss your plans and find the perfect solution for your needs.

How it Works?

Customized Phone Answering Solutions & Smooth Operation

Expert Phone Answering Professionals

Our outsourced phone answering services are provided by experienced professionals trained to handle calls with utmost courtesy and accuracy.

Customized Call Answering Solutions

Achieve fully customized solutions to suit your business requirements and rest assured that every single call is taken your way.

Improved Customer Satisfaction

Our outsourced call answering solution is designed to provide friendly and competent service which will increase customer satisfaction and retention for you.

Scalable Business Solution on Expansion Trajectory

Our phone answering solutions are scalable, so you can change the level of support with your growth and business volume.

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Reviewed on

5/5
clutch-logo
5.0 Rating
2017

We are Founded

500
+

Clients Trust Us

1,500
Projects

Completed

COMMON QUESTIONS

Frequently Asked Questions

Our services offer scheduling appointments, answering customer inquiries, and many more to keep your business connected.

The outsourced phone answering service benefits your business by receiving every call professionally answered, which leads to enhancing customer satisfaction and allowing your internal team to work on their core tasks.

You can communicate with your phone answering specialist by email, phone, Slack, or via any other platform that works for your business’s workflow.

It’ll be probably within a few days from the date we meet up. Of course, this depends on how fast you would want to have things ready and when during the year you would want to commence.

Our outsourced phone answering services are available 24/7, after-hours, and on weekends and holidays, so your business is never closed.

Our outsourced answering services cater to various industries like healthcare, real estate, e-commerce, and many more.

You can start our services by simply contacting Tasks Expert, and we will arrange a meeting to know your requirements and provide you with a customized plan

Our answerers get proper training, and we use customized scripts so that every call is taken in a manner that aligns with your brand standards.

Our solutions for phone answering are scalable. We support increasing the call volume and your business.

Our phone answering service will provide quick professional-friendly service to ensure every interaction leaves an impressively positive impression due to customer retention.