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Creative Research and Communication Support That Keeps Teams Aligned

Email management, Research task

Table of Contents

About the Client

Our client is a fast-paced digital brand strategist and content creator who juggles multiple projects that require sharp research, visual storytelling, and highly responsive communication. To keep up with market demands, internal coordination, and campaign planning, they needed a virtual partner who could manage research, design mockups, and streamline internal communications across platforms.

100
%

Fully structured design + research workflow

40
+

Pitchbooks created

100
%

High client satisfaction rate

90
%

Email response accuracy

The Challenge

The client faced a unique challenge—a need for consistent research and brand-aligned visual content without dropping the ball on internal emails, file management, and communication.

Key pain points included:

  • Conducting fast, targeted research for industry trends, events, and grant opportunities

  • Designing professional mockups and pitchbooks using Canva for client and investor presentations

  • Creating high-impact social media creatives

  • Managing an active Gmail inbox with a high volume of time-sensitive queries

  • Organizing shared folders and documents across Google Workspace

They required a multi-skilled VA capable of handling creative, analytical, and admin responsibilities simultaneously.

What did Tasks Expert do?

Tasks Expert deployed a hybrid assistant skilled in design, research, and executive support to carry out:

Visual and Marketing Support

  • Designed mockups, pitchbooks, and social media posts using brand-specific templates in Canva.

  • Created branded decks to support funding applications, investor meetings, and internal presentations

  • Drafted event announcements and visuals for outreach campaigns

Research-Driven Outputs

  • Conducted market and grant research based on guidelines

  • Compiled data on relevant industry events, sponsorships, and promotional opportunities

  • Delivered results in easy-to-read sheets with summaries and links for action

Email and Workspace Management

  • Managed the client’s Gmail inbox, flagging high-priority messages and responding to general inquiries

  • Organized Google Drive folders by campaign, timeline, and topic

  • Coordinated internal communication using shared Google Docs and Sheets

Email management, Research
shape-down-purple

The Results

Technology and Tools Used

Canva
Google Docs
Google Sheets
Google Drive
Gmail

Need someone to handle your visuals, emails, and research without missing a beat?