Improve Your Customer Experience with Professional Call Handling Services

-Expert Call Handling Services Starting at just $4.5/hr

Call Handling Services_banner
Google logo
4.9
4.5/5
Customer Reviews
50
%
Time Reduction
80
%
Cost Saving
3
mins
Average Answer Time
10
hours
Free Trial
Call Handling Services

Our Customer-Centric
Philosophy

Integrity

Integrity

Honest and professional handling of every call which speaks of your brand values, so that the transaction is properly taken care of to every customer.

Flexibility

Flexibility

Unique needs of your business are identified and provided through customized call-handling solutions to scale to the size of your customer base.

Accountability

Accountability

Taking responsibility for incoming as well as outgoing calls to all your business accounts with high levels of customer satisfaction and fast response times.

Proficiency

Proficiency

This will involve using professional expertise in meeting customer inquiries in support calls and other communication needs to handle such issues efficiently, thereby improving the overall customer experience.

HOW WE DO

Our Offerings

Expert Call Handling Services to Improve Customer Satisfaction and Efficiency.

Inbound Call Management

Inbound Call
Management

Our Call Handling Services include managing incoming calls, where any query of your customer is promptly and professionally responded to.
Outbound Call Support

Outbound Call
Support

We make outcalls in the form of an appointment schedule, follow-up, and survey of customers, keeping your business regularly in contact with clients
Appointment Scheduling and Reminders

Scheduling Appointments with Reminder Alerts

Our experts manage appointments and remind customers about their scheduled meetings while keeping the business in order.
Customer Support and Issue Resolution

Customer Support
and Issue Resolution

We handle customer support calls and reply empathetically and efficiently to their inquiries, complaints, or general problems.
Order Processing and Confirmation

Order Processing and
Confirmation

Our call managing services ensure your orders are processed, confirmed, and updated in a hassle-free process through order processing call management, confirmations, and updates.
After-Hours and 24_7 Support

After-Hours and
24/7 Support

We offer round-the-clock call management so that your customers do not have to reach you strictly during working hours but at any hour.
Live Call Transfers

Live Call
Transfers

Live calls will be transferred to your staff or departments, and urgent matters will always be dealt with promptly by your staff.
Call Screening and Routing

Call Screening
and Routing

Our call screening and routing service is based on your preferences. Important inquiries are routed appropriately to the right person or department.
Message Taking and Call Logging

Message Taking and
Call Logging

Our Service involves detailed message-taking and call logging for follow-up and record-keeping.
Bilingual Call Support

Bilingual Call
Support

Our Call managing services are in multiple languages, thus making it possible to reach diverse client bases and improve communication in many languages.
Call Analytics and Reporting

Call Analytics and
Reporting

Our experts provide analytics and reports that give you insight into volume, customer satisfaction, and performance in service.
Ongoing Campaign Management

Ongoing Training and
Process Improvement

We continuously train our call handling team and fine-tune our approach, so your customers always get the best service.
How it Works?

Just 4 Steps to Hire Call Handling Services

Hiring Call Handling Services becomes easy and seamless with our support.

Sign-up Form

Step 1

First, Start by signing up to set up your discovery call.

Choose VA

Step 2

Next, select the Call Handling Expert who best fits your needs.

Meet with VA

Step 3

Find, connect, and hire a Call Handling Expert.

Work with VA

Step 4

Finally, Start working with your expert.

Hire an Expert with
Tasks Expert !

AS SEEN ON
Success Stories

Hear What Others Say About Tasks Expert's Call Handling Services

Know how our call handling services have helped various businesses succeed by increasing productivity and also cutting expenses.

How it Works?

Tailored Call Handling Solution & Seamless Execution

Trained Call Handling Operators

Our Solutions are handled by trained staff who can handle calls efficiently and show your brand excellence.

Tailored Call Handling Solutions

We will provide you with customized solutions that will suit the unique needs of your business. This way, we will ensure every call you receive is handled, as you want it managed.

Real-time Call Analytics and Insights

We track the performance and provide reports on the call volume, customer satisfaction level, and points for improvement on your Call Handling Services.

Scalable Solutions for Growing Businesses

Scalable call-managing scale support as your business grows and expands.

Call Center Banner

Reviewed on

5/5
clutch-logo
5.0 Rating
2017

We are Founded

500
+

Clients Trust Us

1,500
Projects

Completed

COMMON QUESTIONS

Frequently Asked Questions

Our Services handle incoming calls, make outbound calls, schedule appointments, handle customer support, and resolve issues.

Call-managing services enhance businesses through professionalism and reliability in dealing with your clients, thus preventing missed calls and resultant loss and poor customer satisfaction.

Contact your Call management team by email, phone, Slack, or any other preferred flow.

You can start using our services within three working days, depending on your specific needs and the needs of your setup.

Yes, our services cover after-hours and 24/7 support, thereby your business will be open and always available to clients.

Our Services reach out to many businesses, such as retail, healthcare, finance, hospitality, and others.

You can simply order our Call managing services with Tasks Expert, and we will initiate a preliminary consultancy on your needs to craft a customized call management approach.

Our specialists are trained to utilize your business’s scripts, guidelines, and tone of voice when every call is attended to professionally and effectively.

Yes, we offer scalable call-handling solutions that enable you to increase the call support levels with your business and call volume.

Call managing Services improve customer satisfaction through prompt, polite responses to customer inquiries to ensure a positive experience.

Contact us

Partner with us for Exceptional VA Solutions

We’re happy to answer any questions you may have and also help you determine which of our services best fit your needs.

Your benefits:
Schedule a Free Consultation