Swati F.
👋 About Swati
Swati is a highly experienced content moderation virtual assistant with 5+ years of experience moderating online communities, enforcing guidelines and keeping brand spaces safe. She handles complex moderation workflows end-to-end and has guided junior VAs on AI-first working. Over the years she has kept communities of up to 250K members safe for US and Australian brands. Certified in AI Moderation Tools, Claude AI, ChatGPT and working hybrid from Tasks Expert's supervised Mumbai office, she delivers reliable, high-quality support to businesses across the USA, UK, Canada and Australia — organised, responsive and easy to delegate to from day one.
🎯 What Swati Can Do
🏆 Key Achievements
⚙️ Skills & Expertise
Core Skills
🤖 AI Tools Certified
🎓 Education & Certifications
🌐 Languages Known
🛠️ Software & Platforms
📋 Experience Highlights
Lead Content Moderator — Tasks Expert
Moderates a growing brand community daily: reviews posts and comments, enforces guidelines and reports trends weekly.
Content Moderator — Tasks Expert
Moderated communities for US and Australian brands across Discord, Meta and YouTube. Promoted for consistent client results.
Community Support Specialist — Mumbai social media agency
Reviewed and moderated client campaigns and community pages at a Mumbai social media agency.
Community Support Executive — Mumbai BPO
Handled user reports, escalations and content queues for a large social platform account.
⭐ Client Reviews 4.9 · 6 reviews
Response times in our groups dropped to minutes. Members actually compliment the moderation now.
We tried automating moderation fully and it failed. Swati plus AI tools is the right answer.
Handles three platforms without dropping a thing. Our brand space finally feels safe.
Onboarding took a day, not weeks. Swati was inside our tools and producing by the second morning.
The supervised office model shows — someone is always accountable, nothing ever just disappears.
Communication is outstanding. Clear updates, honest timelines, zero chasing.
