Stella S.
👋 About Stella
Stella is a highly experienced IT support virtual assistant with 5+ years of experience managing a business's day-to-day IT — accounts, devices, cloud tools and security basics. She handles complex IT operations end-to-end and has guided junior VAs on AI-first working. Over the years she has kept the IT of US small businesses running — accounts, devices, backups and security — without an internal IT team. Certified in Claude AI, Zapier, ChatGPT and working hybrid from Tasks Expert's supervised Mumbai office, she delivers reliable, high-quality support to businesses across the USA, UK, Canada and Australia — organised, responsive and easy to delegate to from day one.
🎯 What Stella Can Do
🏆 Key Achievements
⚙️ Skills & Expertise
Core Skills
🤖 AI Tools Certified
🎓 Education & Certifications
🌐 Languages Known
🛠️ Software & Platforms
📋 Experience Highlights
Lead IT Support Assistant — Tasks Expert
Manages complete IT operations for an international business: accounts, devices, cloud tools, backups and security hygiene.
IT Support Assistant — Tasks Expert
Handled Microsoft 365 and device support for US companies. Promoted for consistent client results.
System Support Engineer — Mumbai corporate office
Maintained workstations, printers and network access for a Mumbai corporate office.
IT Support Executive — Mumbai IT services company
Provided desktop and network support to business clients of a Mumbai IT services firm.
⭐ Client Reviews 4.8 · 6 reviews
The runbook means even I can follow what our IT setup is.
Licence cleanup alone saved us more than the monthly cost.
Responsive at odd hours when it truly matters. Never abused, always there.
Clean, documented work — our senior devs approved the first pull request with minor notes only.
Explains technical decisions in plain language. Non-technical stakeholders love that.
Fast without being sloppy. Testing and edge cases are always covered.
