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Simran T. Expert Online Business Manager
✨ Automation Pro ✨ Claude AI Expert Available Now

Simran T.

Expert Online Business Manager
★★★★★ 4.9 · 8 reviews · 93% client retention
💼
6+ yrs
Experience
🌍
Any
Timezone
🏢
Mumbai
Office
💻
Hybrid
Work Mode
<1 hr
Avg response
✅ Verified VA🔒 NDA Signed🔁 Free Replacement🏆 Top Rated

👋 About Simran

Simran is an expert-level online business manager with 6+ years of experience running day-to-day operations, SOPs, projects and teams for growing online businesses. She designs AI-powered systems that save clients 20+ hours every week. Over the years she has run operations for online businesses from 5 to 25 people, across agencies, e-commerce and coaching. Certified in Claude AI, Zapier, Make.com, ChatGPT and working hybrid from Tasks Expert's supervised Mumbai office, she delivers reliable, high-quality support to businesses across the USA, UK, Canada and Australia — organised, responsive and easy to delegate to from day one. Clients pay for her judgement as much as her hours — and keep her for years.

🎯 What Simran Can Do

Take daily operations completely off your plate
Build SOPs and systems your team actually follows
Keep every project on time and on budget
Track KPIs and report what matters weekly
Coordinate hiring, vendors and contractors
🔥 Replaces a $9,000/mo local operations manager — for just $1,520/mo

🏆 Key Achievements

20+
Founder hours freed every week
93%
Client retention rate
📅
6+
Years of hands-on experience

⚙️ Skills & Expertise

Core Skills

KPI TrackingProcess ImprovementHiring SupportVendor ManagementAutomation DesignOperations ManagementSOPsProject ManagementTeam Coordination

🤖 AI Tools Certified

✨ Claude AI✨ Zapier✨ Make.com✨ ChatGPT

🎓 Education & Certifications

🎓
MBA, Operations
NMIMS Mumbai · 2020
📜
Project Management Essentials
Google · 2023
🏅
Certified ChatGPT Professional
OpenAI Academy · 2024
🎖️
Scrum Fundamentals Certified
SCRUMstudy · 2023

🌐 Languages Known

🇬🇧 English · Fluent 🇮🇳 Hindi · Fluent 🇮🇳 Kannada · Native

🛠️ Software & Platforms

Asana
Projects & deadlines
🗂️
ClickUp
Ops & workflows
📝
Notion
SOPs & documentation
💬
Slack
Team coordination
Zapier
Process automation
🧮
Airtable
Ops databases

📋 Experience Highlights

💼

Expert Online Business Manager — Tasks Expert

2+ years · Current

Runs daily operations for a growing online business: projects, team coordination, SOPs and weekly KPI reporting to the founder. Owns the weekly leadership scorecard and quarterly planning.

🧑‍💼

Senior Online Business Manager — Tasks Expert

1 year

Managed business operations independently for international clients with consistently top ratings.

🧑‍💼

Online Business Manager — Tasks Expert

1 year

Managed operations for US and Australian online businesses, building SOP libraries and project systems. Promoted for consistent client results.

🧑‍💻

Project Coordinator — Mumbai digital agency

1 year

Coordinated client projects and delivery schedules at a Mumbai digital agency.

🧑‍💻

Operations Coordinator — Mumbai e-commerce company

1 year

Coordinated projects, vendors and reporting for a fast-growing Mumbai e-commerce operation.

Client Reviews 4.9 · 8 reviews

AC
Amanda C.
Clinic Owner · USA · 3 days ago
★★★★★

Six months in and the quality has never dipped. That consistency is why we stay.

JF
James F.
Accountant · UK · 1 week ago
★★★★★

Costs a fraction of a local hire and honestly outworks the last one we had.

NG
Nathan G.
Property Manager · Canada · 2 weeks ago
★★★★★

When Simran was on leave, a fully-briefed backup stepped in the same day. Work never stopped.

MT
Mia T.
Studio Owner · Australia · 3 weeks ago
★★★★

Simran took operations completely off my plate. I finally work ON the business, not in it.

TJ
Tyler J.
Agency Owner · USA · 1 month ago
★★★★★

Our SOP library went from zero to complete in a quarter — and the team actually uses it.

RS
Rachel S.
Business Coach · USA · 5 weeks ago
★★★★★

Projects ship on time now. Simran keeps everyone accountable without any drama.

MT
Mark T.
E-commerce Owner · USA · 6 weeks ago
★★★★★

The weekly KPI report is the single most useful email I get.

SW
Sophie W.
Consultant · UK · 2 months ago
★★★★

Systems, automations, dashboards — Simran built an ops engine we didn't know we needed.

$9.5/hr
from $48/mo