Simon P.
👋 About Simon
Simon is a seasoned, proactive IT support virtual assistant with 4+ years of experience managing a business's day-to-day IT — accounts, devices, cloud tools and security basics. He works independently end-to-end and builds simple automations that keep repeat work off your plate. Certified in ChatGPT, Claude AI, Zapier and working hybrid from Tasks Expert's supervised Mumbai office, he delivers reliable, high-quality support to businesses across the USA, UK, Canada and Australia — organised, responsive and easy to delegate to from day one.
🎯 What Simon Can Do
🏆 Key Achievements
⚙️ Skills & Expertise
Core Skills
🤖 AI Tools Certified
🎓 Education & Certifications
🌐 Languages Known
🛠️ Software & Platforms
📋 Experience Highlights
Senior IT Support Assistant — Tasks Expert
Manages complete IT operations for an international business: accounts, devices, cloud tools, backups and security hygiene.
IT Support Assistant — Tasks Expert
Handled Microsoft 365 and device support for US companies. Promoted for consistent client results.
System Support Engineer — Mumbai corporate office
Maintained workstations, printers and network access for a Mumbai corporate office.
⭐ Client Reviews 4.8 · 6 reviews
Clean, documented work — our senior devs approved the first pull request with minor notes only.
Explains technical decisions in plain language. Non-technical stakeholders love that.
Fast without being sloppy. Testing and edge cases are always covered.
Took over a messy legacy setup and stabilised it within weeks.
Proactive about security and backups before we even asked.
It is like having a reliable in-house tech team at a fraction of the cost.
