Radha Q.
👋 About Radha
Radha is a seasoned, proactive customer service virtual assistant with 4+ years of experience resolving customer tickets across live chat, email and helpdesk platforms. She works independently end-to-end and builds simple automations that keep repeat work off your plate. Certified in ChatGPT, AI Reply Drafting, Zapier and working hybrid from Tasks Expert's supervised Mumbai office, she delivers reliable, high-quality support to businesses across the USA, UK, Canada and Australia — organised, responsive and easy to delegate to from day one.
🎯 What Radha Can Do
🏆 Key Achievements
⚙️ Skills & Expertise
Core Skills
🤖 AI Tools Certified
🎓 Education & Certifications
🌐 Languages Known
🛠️ Software & Platforms
📋 Experience Highlights
Senior Customer Service Representative — Tasks Expert
Owns the full support queue for an international ecommerce brand: chat, email, orders, refunds and escalations.
Customer Service Representative — Tasks Expert
Handled Zendesk and live-chat queues for US and Australian brands. Promoted for consistent client results.
Chat Support Executive — Mumbai ecommerce company
Handled live chat and order support for a Mumbai ecommerce company.
⭐ Client Reviews 4.8 · 5 reviews
Not a single missed call or dropped ticket in months. Total reliability.
The handover notes at the end of every shift are a small thing that changed everything.
Radha sounds like part of our company, not an outsourced service. Customers cannot tell.
Response time went from 6 hours to 6 minutes. Reviews mention our support now.
Handles our angriest customers better than I do. Genuine de-escalation skill.
