Pooja D.
👋 About Pooja
Pooja is a seasoned, proactive content moderation virtual assistant with 4+ years of experience moderating online communities, enforcing guidelines and keeping brand spaces safe. She works independently end-to-end and builds simple automations that keep repeat work off your plate. Certified in ChatGPT, AI Moderation Tools, Claude AI and working hybrid from Tasks Expert's supervised Mumbai office, she delivers reliable, high-quality support to businesses across the USA, UK, Canada and Australia — organised, responsive and easy to delegate to from day one.
🎯 What Pooja Can Do
🏆 Key Achievements
⚙️ Skills & Expertise
Core Skills
🤖 AI Tools Certified
🎓 Education & Certifications
🌐 Languages Known
🛠️ Software & Platforms
📋 Experience Highlights
Senior Content Moderator — Tasks Expert
Moderates a growing brand community daily: reviews posts and comments, enforces guidelines and reports trends weekly.
Content Moderator — Tasks Expert
Moderated communities for US and Australian brands across Discord, Meta and YouTube. Promoted for consistent client results.
Community Support Specialist — Mumbai social media agency
Reviewed and moderated client campaigns and community pages at a Mumbai social media agency.
⭐ Client Reviews 4.8 · 5 reviews
Six months in and the quality has never dipped. That consistency is why we stay.
Costs a fraction of a local hire and honestly outworks the last one we had.
When Pooja was on leave, a fully-briefed backup stepped in the same day. Work never stopped.
Our community went from chaotic to genuinely pleasant. Pooja enforces the rules firmly but fairly.
Escalations get caught before they blow up. We haven't had a single PR issue since Pooja took over.
