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Peter N.
Junior IT Support Assistant
★★★★★
4.8
· 4 reviews · 89% client retention
✅ Verified VA🔒 NDA Signed🔁 Free Replacement
👋 About Peter
Peter is a sharp, dependable IT support virtual assistant with 2+ years of experience managing a business's day-to-day IT — accounts, devices, cloud tools and security basics. Quick to learn and careful with detail, he turns hours of routine IT operations into minutes with AI. Working hybrid from Tasks Expert's supervised Mumbai office and trained on ChatGPT, Claude AI, he is ready to start within 24 hours for clients across the USA, UK, Canada and Australia.
🎯 What Peter Can Do
✓ Manage users, licences and access cleanly
✓ Set up and troubleshoot any device remotely
✓ Keep backups running and tested
🔥 Replaces a $4,500/mo local IT support hire — for just $720/mo
🏆 Key Achievements
🔐
<1 hr
New-hire full tech setup time
⭐
89%
Client retention rate
📅
2+
Years of hands-on experience
⚙️ Skills & Expertise
Core Skills
🤖 AI Tools Certified
🎓 Education & Certifications
🎓
BSc IT
Mumbai University · 2024
📜
Google IT Support Certificate
Google · 2025
🌐 Languages Known
🇬🇧 English · Fluent
🇮🇳 Hindi · Native
🇮🇳 Marathi · Native
🛠️ Software & Platforms
🔐
Microsoft 365 Admin
Users, mail & licences
⚙️
Google Admin
Workspace management
🖥️
TeamViewer
Remote fixes
🔑
1Password
Access & credentials
📋 Experience Highlights
💼
Junior IT Support Assistant — Tasks Expert
Manages complete IT operations for an international business: accounts, devices, cloud tools, backups and security hygiene.
🧑💻
IT Support Executive — Mumbai IT services company
Provided desktop and network support to business clients of a Mumbai IT services firm.
$4.5/hr
from $360/mo
