Oliver M.
👋 About Oliver
Oliver is a seasoned, proactive virtual live receptionist with 4+ years of experience answering business calls live, booking appointments and routing messages professionally. He works independently end-to-end and builds simple automations that keep repeat work off your plate. Certified in ChatGPT, AI Call Notes, Zapier and working hybrid from Tasks Expert's supervised Mumbai office, he delivers reliable, high-quality support to businesses across the USA, UK, Canada and Australia — organised, responsive and easy to delegate to from day one.
🎯 What Oliver Can Do
🏆 Key Achievements
⚙️ Skills & Expertise
Core Skills
🤖 AI Tools Certified
🎓 Education & Certifications
🌐 Languages Known
🛠️ Software & Platforms
📋 Experience Highlights
Senior Live Receptionist — Tasks Expert
Answers and routes all inbound calls for a US business: bookings, messages, CRM logging and urgent escalation.
Live Receptionist — Tasks Expert
Handled live call answering and scheduling for US and UK companies. Promoted for consistent client results.
Call Centre Executive — Mumbai BPO
Answered high-volume inbound customer calls for an international account at a Mumbai BPO.
⭐ Client Reviews 4.8 · 6 reviews
Our customers regularly compliment the support now. That never happened before.
Response times dropped from hours to minutes and stayed there.
Calm, polite and thorough — even with our most difficult callers.
Not a single missed call or dropped ticket in months. Total reliability.
The handover notes at the end of every shift are a small thing that changed everything.
Oliver sounds like part of our company, not an outsourced service. Customers cannot tell.
