Neha H.
👋 About Neha
Neha is an expert-level content moderation virtual assistant with 6+ years of experience moderating online communities, enforcing guidelines and keeping brand spaces safe. She designs AI-powered systems that save clients 20+ hours every week. Over the years she has kept communities of up to 250K members safe for US and Australian brands. Certified in AI Moderation Tools, Claude AI, Gemini, ChatGPT and working hybrid from Tasks Expert's supervised Mumbai office, she delivers reliable, high-quality support to businesses across the USA, UK, Canada and Australia — organised, responsive and easy to delegate to from day one. Clients pay for her judgement as much as her hours — and keep her for years.
🎯 What Neha Can Do
🏆 Key Achievements
⚙️ Skills & Expertise
Core Skills
🤖 AI Tools Certified
🎓 Education & Certifications
🌐 Languages Known
🛠️ Software & Platforms
📋 Experience Highlights
Expert Content Moderator — Tasks Expert
Moderates a growing brand community daily: reviews posts and comments, enforces guidelines and reports trends weekly. Owns the escalation playbook and weekly safety reports.
Senior Content Moderator — Tasks Expert
Managed moderation workflows independently for international clients with consistently top ratings.
Content Moderator — Tasks Expert
Moderated communities for US and Australian brands across Discord, Meta and YouTube. Promoted for consistent client results.
Community Support Specialist — Mumbai social media agency
Reviewed and moderated client campaigns and community pages at a Mumbai social media agency.
Community Support Executive — Mumbai BPO
Handled user reports, escalations and content queues for a large social platform account.
⭐ Client Reviews 4.9 · 8 reviews
Six months in and the quality has never dipped. That consistency is why we stay.
Costs a fraction of a local hire and honestly outworks the last one we had.
When Neha was on leave, a fully-briefed backup stepped in the same day. Work never stopped.
Our community went from chaotic to genuinely pleasant. Neha enforces the rules firmly but fairly.
Escalations get caught before they blow up. We haven't had a single PR issue since Neha took over.
Consistent, calm and thorough — even with the ugly stuff. The weekly trend reports are a bonus we didn't expect.
Response times in our groups dropped to minutes. Members actually compliment the moderation now.
We tried automating moderation fully and it failed. Neha plus AI tools is the right answer.
