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Divya E. Lead Healthcare Assistant
✨ AI Tools Pro ✨ ChatGPT Expert Available Now 📅 Weekend Support

Divya E.

Lead Healthcare Assistant
★★★★★ 4.9 · 6 reviews · 93% client retention
💼
5+ yrs
Experience
🌍
Any
Timezone
🏢
Mumbai
Office
💻
Hybrid
Work Mode
<2 hrs
Avg response
✅ Verified VA🔒 NDA Signed🔁 Free Replacement🏆 Top Rated

👋 About Divya

Divya is a highly experienced healthcare virtual assistant with 5+ years of experience handling patient scheduling, EMR updates, insurance verification and clinic admin. She handles complex practice admin end-to-end and has guided junior VAs on AI-first working. Over the years she has supported US clinics end-to-end — scheduling, EMR, insurance and intake — with audit-clean records. Certified in AI Transcription, Zapier, ChatGPT and working hybrid from Tasks Expert's supervised Mumbai office, she delivers reliable, high-quality support to businesses across the USA, UK, Canada and Australia — organised, responsive and easy to delegate to from day one.

🎯 What Divya Can Do

Keep your patient schedule full and confirmed
Verify insurance before every visit
Enter EMR data accurately, same-day
Handle intake, referrals and prior auths
🔥 Replaces a $4,900/mo local practice assistant — for just $1,360/mo

🏆 Key Achievements

🏥
35%
Reduction in patient no-shows
93%
Client retention rate
📅
5+
Years of hands-on experience

⚙️ Skills & Expertise

Core Skills

Appointment RemindersPatient IntakeBilling SupportReferral CoordinationRecords ManagementPatient SchedulingEMR Data EntryInsurance Verification

🤖 AI Tools Certified

✨ AI Transcription✨ Zapier✨ ChatGPT

🎓 Education & Certifications

🎓
BSc
Mumbai University · 2021
📜
HIPAA Awareness Training
HIPAA Exams · 2023
🏅
Certified ChatGPT Professional
OpenAI Academy · 2024

🌐 Languages Known

🇬🇧 English · Fluent 🇮🇳 Hindi · Fluent 🇮🇳 Telugu · Native

🛠️ Software & Platforms

🏥
Kareo
Scheduling & billing
📋
SimplePractice
EMR & notes
🗂️
athenahealth
Records & claims
📞
RingCentral
Patient calls
📅
Calendly
Booking links
🎥
Zoom
Telehealth coordination

📋 Experience Highlights

💼

Lead Healthcare Assistant — Tasks Expert

2+ years · Current

Supports a US clinic daily: scheduling, EMR entry, insurance verification, reminders and intake coordination.

🧑‍💼

Healthcare Assistant — Tasks Expert

1 year

Handled scheduling and EMR admin for US medical practices. Promoted for consistent client results.

🧑‍💻

Medical Records Executive — Mumbai diagnostics chain

1 year

Maintained patient records and report dispatch for a Mumbai diagnostics chain.

🧑‍💻

Patient Coordinator — Mumbai hospital

1 year

Managed OPD appointments, patient records and billing desk queries at a Mumbai hospital.

$8.5/hr
from $43/mo