FAQS
How quickly will my project or tasks be completed?
We are committed to delivering on deadline. Turnaround time can depend on the complexity and urgency of the project or tasks at hand. Our turnaround time is between 24 to 48 hours to complete most tasks. If your project is time sensitive, the deadline will be agreed upon before the work begins.
What are the benefits of using a Virtual Assistant?
The best thing about contracting with a virtual assistant is that you get instant support of a highly skilled individual, but only when you need the services. Try comparing the costs of hiring someone on staff versus contracting with a virtual assistant. It’s almost double! Using a virtual assistant cuts down on your overhead as well as any employee benefits, taxes, and insurance you would normally be responsible for. There is no wasted downtime; you pay only for the time we spend working on your project or tasks.
What is a Tasks Expert Virtual Office?
A Tasks Expert Virtual Office is everything but the office. You can choose to work from home, or from anywhere and get the professional team, facilities and infrastructure of a multinational corporation, without the cost. A Tasks Expert Virtual Office will help you reduce your overheads and costs including rent, hiring and training the right staff and technology. Choose the package that best fits your needs and budget. From a simple address, meeting or communication package to a combination or all three you choose what you need for your business.
Are there any hidden costs?
There are no hidden costs.
I have other friends interested in this, can I share my membership with them?
Our business plans allows multiple users to be set up but only within the allotted hours in the plan.
How do I unsubscribe my membership?
You can cancel Tasks Expert services at any time by email, call or unsubscribe via the Tasks Expert portal before your next billing cycle begins.
How safe is my information?
We use top niche SSL encryption to make sure your data stays safe and protected. Our assistants can’t access any of your personal information that you have provided in the Tasks Expert virtual portal.
What happens if I go over my allotted hours?
You will be notified by your VA if you are about to go over your hours. There are 2 options. Either you can buy additional hours at $5.99 per hour, or you can just ask the VA to let our Accounts department renew your account when you go over regardless of your renewal date. For example if your original renewal date is on the 10th of each month and you already went over the hours by the 1st of the month, you can just ask the VA to renew your account on the 1st and your next month’s billing cycle starts from the 1st
What happens after I sign up?
You will be contacted by one of our Team Leader within 12 to 24 hours after your sign up and they will assign you a dedicated VA who they think will be the best candidate for you depending on your needs. Normally you can start sending your work the very next day after you sign up (within 24 hours)