Team Lead Non-Technical Department (1- 3 Years Experience)

Job Description:

Join our dynamic team at Tasks Expert as a Team Lead in the Non-Technical Department, where you will play a crucial role in guiding and nurturing a team of virtual assistant professionals. This position is ideal for those with a passion for leadership and project management in a non-technical IT environment, offering a chance to make significant contributions in a thriving tech company.

Responsibilities:

  • Lead, mentor, and inspire a team of virtual assistant professionals in the non-technical IT department, fostering a collaborative and innovative work environment.
  • Oversee the performance, growth, and development of team members, providing guidance and support as needed.
  • Coordinate and manage virtual assistant projects, ensuring timely and successful delivery of services to clients.
  • Collaborate with cross-functional teams to align project objectives with client expectations.
  • Foster strong collaboration between technical and non-technical departments to ensure seamless integration of virtual assistant services.
  • Implement systems to monitor and evaluate team performance against key performance indicators.
  • Generate regular reports for the Head of Non-Technical Services, highlighting achievements, challenges, and areas for improvement.
  • Implement and oversee quality assurance processes to maintain high standards in service delivery.
  • Ensure that all team members adhere to HR and compliance policies and procedures.

Qualifications:

  • Bachelor’s degree in Business Administration, Management, or a related field.
  • Proven experience in a leadership or supervisory role, preferably in a non-technical department.
  • Strong interpersonal and communication skills.
  • Excellent organizational and time-management abilities.
  • Proficiency in MS Word, Excel, and Advanced Excel including MIS, V-Lookup, H-Lookup, and Presentation skills.

Job Details:

  • Full-Time position
  • Salary: ₹15,000 – ₹35,000 per month
  • Location: Mumbai, Maharashtra (must be able to commute/relocate to Kalyan)
  • Schedule: Monday to Friday, Rotational & US shifts

Benefits (Post Probation/Internship):

  • Health Insurance
  • Paid Time Off
  • Provident Fund

Supplemental Pay:

  • Overtime
  • Performance Bonuses

To Apply:

Contact Sakshi at 9833235046 or email Sakshi.L@tasksexpert.org.

Job Category: Technical Operations
Job Type: Full Time
Job Location: Kalyan

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